Refund Policy

Return and exchange eligibility

We allow defective and non-defective returns of new goods and accept exchanges. Open the request during the 30 calendar days following delivery. Non-defective merchandise has to be new, unused, and kept in its original condition.

Evidence and order information

Email cchinnu7088@gmail.com with the order number, purchasing email, explanation, and supporting images or video. For a broken, faulty, mis-shipped, incomplete, or materially misdescribed item, keep the product and its packaging while the request is assessed.

Authorization and return mailing

Do not mail the product until approval is granted and we confirm the exact return address. A store address used for mail or correspondence does not automatically become the return destination. Returns are made by mail with the free prepaid return label included in the package. Customers using it pay neither the label cost nor related return postage, and there is no restocking fee.

Exchanges and protected rights

Exchange requests are accepted; supply of the selected replacement depends on current inventory. When it is unavailable, we will communicate the available resolution. Every non-waivable right provided by applicable law remains protected.

Returning funds

Within 10 calendar days after a refund is approved, we initiate it to the original payment method. Posting time after that may be longer and is controlled by the bank or other financial institution.